Before placing an order
Ask us to confirm the return eligibility, cancellation process and warranty terms for your exact product. These can vary by model and supplier. No blanket return window is advertised on this website.
Need help with a purchase?
Contact us with your order details, product name, photographs and a description of the issue. We’ll review your request and explain the next steps and any applicable collection arrangements.
Cancellations & refunds
Contact us as soon as possible to request cancellation. Eligibility, any agreed charges and refund method will be discussed for your order. This page does not limit rights available under applicable law.